Communal repair updates
Search below to find the current status to an outstanding communal repair for your apartment block. You will need to enter a full postcode or no results will be shown.
Enter a Postal code in the XXX XXXX format and press "Search for updates".
Report a repair
If the results found do not match an outstanding fault, please get in touch.
If a repair is urgently required, for example, a gas leak, electrical fault or a security issue such as an external door that cannot be closed, please call Sanctuary's Customer Service Centre on 0800 131 3348 (open 24 hours a day, seven days a week, including public holidays)
For non-urgent repairs, please click on the report the repair button below.