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The payments you make for your home are our main source of income. We use this money to carry out repairs and improvements to the homes we manage, and to help us continue to provide a good quality service.
Making payments on time
Making payments are your main responsibility as a Sanctuary resident. If you claim Housing Benefit or Universal Credit, you are still responsible for making sure that we receive payment and that you don’t fall into arrears.
Your tenancy agreement says that any rent payments must be paid weekly in advance. We don’t insist on you paying weekly and are happy for you to pay in the method that is best for you, but you must make sure your account does not go into arrears between payments.
Make a paymentMake a payment (opens allpay in a new window)
How you can make a payment
It is very important to make your payments on time and we want to make it as hassle-free as possible. We offer a variety of other ways for you to make a payment, please see below:
If you make payments using housing benefit or universal credit, we have provided more information and advice about payments by housing benefit or universal credit.