8th October 2025
Sanctuary Scotland
More than 80,000 customers have helped shape ‘Stronger Together’, our new Resident Engagement Strategy.
We believe making the time to work closely with our residents is the best way to improve our services.
‘Stronger Together’ runs for three years and is all about ensuring customers influence what we do. It focuses on three core areas:
Doing things right every day – especially repairs.
Engaging better with young people.
Engaging even more closely with residents in high-rise buildings to prioritise their safety.
Find out how our customers’ feedback is making a real difference:
