We want living in your Sanctuary home to be as easy and straight forward as possible. When you bought your home, you will have signed a lease agreement. This is a legal document between us that explains our responsibilities, and what we can both expect from one another.
This page will help you find out everything you need know about your responsibilities and ours, as well as information about how to manage your lease during your time with us.
From 25 March 2024, former Hera services are being delivered under the Sanctuary brand. If you are a former Hera resident and need to contact us, please call 0345 683 8812 or email hera@sanctuary.co.uk.