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Customer news

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Two Sanctuary staff members with a female resident in her living room
We’ve commissioned an independent research company, Research Resource, to carry out a tenant satisfaction survey on our behalf. We’ll ask…
A mother and daughter sat next to each other smiling at the camera, the older woman is sat in a wheelchair
We’ve worked with our Resident Advisory Panel and more than 5,000 other customers on a framework to put you at the heart of all we do.
A group of people standing in a community centre smiling
In Toryglen, Glasgow, a team of resident volunteers runs the 'Blether Café' every Thursday morning.
A collection of supermarket items including canned goods, sauces, dried goods and cleaning supplies stacked on wooden shelves
We’ve worked with the charity Good Food Scotland to open an affordable food larder in two community centres in Toryglen, Glasgow.
Gas ring burner burning
If you rent your home with us, we have a legal responsibility to check any gas appliances that we provide, to make sure they are safe.
Scottish Housing Regulator Logo
The Scottish Housing Regulator (SHR) is keen for Sanctuary customers to learn more about what it does. The SHR’s updated guide follows the…
Housing Officer Janine Pulling with resident Rana Jude at Anderston allotments
More than 1,000 Sanctuary customers engage with us through our community of interest groups. Each group focuses on one topic, bringing…
A female member of Kildrum Comminuty Council unveiling the new defibrilllator and smiling
We’ve worked with Kildrum Community Council to support the installation of a defibrillator in Cumbernauld. Kay Dunlop from Kildrum…