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Awaab’s Law is a new housing law that came into effect on 27 October 2025. It means that, as your landlord, Sanctuary must act quickly when…
At Sanctuary, we have a strong commitment to supporting the Armed Forces family. As a leading national housing provider and an employer of…
More than 80,000 customers have helped shape ‘Stronger Together’, our new Resident Engagement Strategy.
Once again we have made significant progress across all three areas of our strategic approach to sustainability. We are in a strong…
To avoid being charged more than you should, it's a good idea to give a meter reading to your supplier before midnight on 30 June. This…
The Radio Teleswitch Service (RTS), which helps control some electric meters, will be switched off nationwide on 30 June 2025.
A group of our customers has received training to help us deliver a high-quality complaint handling system that keeps the customer at the…
A pollinator-friendly memorial garden celebrating the lives of three friends who lived on Sanctuary’s Kingsmead estate in Hackney was…