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Customer news

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Two female residents sat on the sofa in their home with a Housing Officer chatting to them
Sanctuary Scotland’s rents will increase by 4.1 percent from July 2025, our Board of Management has confirmed. This figure is based on last…
The Laindon Bench Project Logo
Housing provider Sanctuary is supporting a community art project as part of its work to deliver a major town centre regeneration in Laindon.
A Housing Officer and a resident sat on a sofa together in the residents home
We’re always looking to work with you, our customers, to shape and improve the service we provide.
Sanctuary residents sat in a hall singing in the choir
This year we have shared a series of videos that tell the stories of Sanctuary residents and their communities.
A screenshot of the October Sanctuary Scotland newsletter
We’ve emailed our latest resident newsletter. Check your inbox for useful information about new winter fuel payment rules, financial…
A man wearing a yellow high visibility jacket and protective goggles kneeling in a hallway working on a radiator
Now is a good time to check your home’s heating system before the weather gets colder. If you think there is an issue with your heating,…
A still from a video of a woman in Glenlora Wild Garden wearing gardening gloves
At Sanctuary we love to work with our customers and community partners to add value to the places people call ‘home’.
A woman and school children standing in a greasy field with redbrick houses in the background
In Worcester, we’ve worked with our customers and community partners to develop a forgotten and neglected piece of land in a way that…