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To avoid being charged more than you should, it's a good idea to give a meter reading to your supplier before midnight on 30 June. This…
The Radio Teleswitch Service (RTS), which helps control some electric meters, will be switched off nationwide on 30 June 2025. 
A group of our customers has received training to help us deliver a high-quality complaint handling system that keeps the customer at the…
Scammers are always finding new ways to trick people, so it’s important to stay alert and know how to protect yourself.
Sanctuary Scotland’s rents will increase by 4.1 percent from July 2025, our Board of Management has confirmed. This figure is based on last…
We’re always looking to work with you, our customers, to shape and improve the service we provide.
This year we have shared a series of videos that tell the stories of Sanctuary residents and their communities.
We’ve emailed our latest resident newsletter. Check your inbox for useful information about new winter fuel payment rules, financial…