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Sustainability Report 2025

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Sanctuary is an organisation that seeks to make a positive difference in society, the environment and ultimately that means a positive impact for our customers.

Sanctuary has published its 2024/2025 Sustainability Report. It demonstrates our ambition to make a difference in society. This year’s report builds on our detailed Sustainability Reports from the past few years and benchmarks our performance to demonstrate progress to date.

Why Sustainability Reporting is important to Sanctuary

We believe sustainability reporting is key to creating more sustainable and healthier communities for our customers. Tracking our progress each year holds us accountable and allows us to be an authentic voice in the sector on sustainability.

Hear why we report on our sustainability efforts each year

Overview

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EPC B+ Icon

100%

new housing delivered this year rated EPC Band B or above

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Home icon

2,300

homes retrofitted to EPC Band C or lower

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Carbon footprint

9%

reduction against 2022/2023 in our extended carbon emissions

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Carbon emissions

28%

reduction in operational carbon emissions

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Colleagues icon

3,000

local events, attended by around 20,000 customers

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Hand holding pound sign icon

2,244

people supported through financial inclusion

“In the past year we have once again achieved significant progress on decarbonisation and energy efficiency, improving our approach to data and strengthening our partnerships.

Our progress is vital to us reaching our long-term goals and we continue to drive positive change within our communities.” 

Donna Williams, Sanctuary’s Group Director of Sustainability and Climate Change