Sanctuary Scotland is one of the country’s leading housing associations with more than 8,000 homes.
Senior Management Team
Sanctuary Scotland is run by a governing body, appointed by the Sanctuary Group Board (in accordance with the rules of Sanctuary Scotland Housing Association), which employs staff to manage our operations.
Sanctuary Scotland is committed to improving performance and satisfaction levels across all aspects of service delivery. Key performance indicators are monitored monthly by the Senior Management Team, at each Board of Management meeting and quarterly by our Area Committees. This performance information is reported in our Annual Report (PDF 2.2MB). If you would like to contact a member of the Senior Management Team, please call our Customer Hub on 0800 131 3348.
Our most up-to-date governing body meeting minutes can be found on our website (under 'Class 3: How we make decisions and what we have decided'). We aim to publish information for at least the current and previous two financial years. We are committed to being transparent in how we operate. If you cannot find the relevant publication you can make a request for further information.
Board of Management
Strong governance provides the strategic direction and leadership necessary for a successful organisation. Within the Scottish Housing Regulator’s Regulatory Framework, it has outlined its Regulatory Standards of Governance and Financial Management, with which all housing associations and co-operatives must comply. Our Board of Management governs Sanctuary Scotland, playing a vital role in shaping the management and delivery of our services. Two Area Committees report to the Board.
Our Board of Management is made up of volunteers with a broad range of skills and knowledge. We look to recruit new Board members when necessary, placing adverts in the national press and elsewhere to attract the best possible candidates. Applicants are shortlisted and invited to interview, with skills, knowledge and experience assessed against a Board member role profile.