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Report a change / update us on your circumstances

Please use this form to tell us about any changes or update us on your circumstances that may affect your ability to pay your rent.  We will acknowledge and review your message.  We will update your account and where necessary contact you (by phone, email or in some circumstances by a home visit) to discuss your situation further. Please also read our guidance on what you can do if you’re struggling to pay your rent.

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Our privacy statements tell you what data we collect, how we use it, how long we keep it and when we may share it. To find out more please see our privacy statements.