If you have been given temporary heaters or dehumidifiers to use, you can claim £5 per heater or £4 per dehumidifier per day. Claims outside of heating season are subject to approval.
Heating season runs 1 November - 31 March.
Please submit your claim through this link. We will verify the details of the heating failure and contact to confirm details of the payment.
For help completing this form correctly and avoiding common issues, please refer to our webform guidance.