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Our Local Areas - Dundee

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We have more than 900 general needs and sheltered homes in Ardler.

Your local office is:

Rent a home

For a home in Dundee:

  • Phone 0800 131 3348 or email and ask our Customer Hub for an application form.
  • Applicants will increase their chance of a Sanctuary home if they also apply to the local council directly.

Swap your home

Mutual exchange is often the best way to obtain the house you want in your chosen area. Existing tenants may be able to exchange with another public sector tenant in certain areas.

To find someone to swap homes with:

Register with House Exchange (new window). This service is free to Sanctuary Scotland tenants and helps allocate our homes in the North East.

Council Tax, Benefits and Universal Credit

Please visit the Dundee City Council website if you wish to:

  • Pay your Council Tax, view your band or apply for a reduction or exemption
  • Apply for Housing Benefit or report a change in circumstance

The UK Government webpages contain information on Benefits and Universal Credit.

Rubbish and Recycling

Dundee City Council runs a bulk refuse collection service for household items too big for your bin.

Things too bulky or awkward for normal collection can also be taken to your nearest public refuse site.

Please visit the Dundee City Council website for more information.

Social Care and Health

Welfare Rights advice

Contact your local Sanctuary office or call 0800 131 3348 to speak to your Welfare Rights Officer for benefit related advice, including making a claim or disputing a decision.

Alternatively, visit the Citizens Advice Scotland (CAS) website, which lists details of your nearest CAB office.

My Life Portal

My Life Portal Dundee is the main source of service and support information for people in Dundee.