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Report Antisocial Behaviour (ASB)

We want our neighbourhoods to be safe places for everyone. Use our online webform to report incidents and complaints about antisocial behaviour.

Report Antisocial Behaviour (ASB)

Type of ASB complaint

Reporting incidents

You can use this form to report antisocial behaviour to us if you are a Sanctuary resident or to report an issue against our resident(s).

Everyone has the right to enjoy life in their own way as long as they don’t upset those around them. In most cases, individuals can resolve neighbour disputes by talking calmly with the other person.

However, Sanctuary will act promptly if this approach fails or someone’s behaviour causes distress.

We can only act against the wrongdoers if we have evidence. You can help by keeping a diary and reporting everything that happens.

By completing and submitting this form, you agree to Sanctuary’s Privacy statements. 

What type of antisocial behaviour do you want to report?
Making a complaint about noise

Complaints about noise are not normally considered antisocial behaviour unless the noise is excessive, regular or outside of permitted hours (11pm to 7am).

Noise complaints can include:

  • Loud music
  • DIY at unsocial hours
  • Parties
  • Frequent visitors at unsocial hours
  • Dogs barking
  • Door slamming 

Noise pollution is best dealt with by the Environmental Health department of your local council. The local authorities can enforce measures to control noise pollution.

Before making a formal noise complaint to Sanctuary, we strongly suggest you attempt to have a reasonable discussion with your neighbour or even write them a note to try and resolve the issue.  

They may not even be aware that they are causing a problem.

If speaking to your neighbour is unsuccessful or you do not feel it appropriate to approach your neighbour, please use the form below to register a complaint. 

What type of noise complaint are you reporting?
Reporting rubbish dumping, fly-tipping and bulky waste

Littering and rubbish complaints can include:

  • General littering includes the excessive dumping of household rubbish, either in plastic bags or as individual items. 

  • Fly-tipping is the illegal dumping of large items or waste on public roads and land. This could include large household appliances like washing machines or discarded materials from construction sites.

  • Hazardous items, such as equipment used for taking drugs, discarded drugs and items used during sex, such as condoms, represent a serious health risk to the general public.

If you’ve witnessed fly-tipping or people discarding drug-related equipment, please photograph the discarded items if possible.

If your neighbour is causing the problem, we recommend talking to them as soon as possible about anything they are doing that’s affecting you. This is often the best way to sort out any issues.

If speaking to your neighbour is unsuccessful or you are unsure who discarded the items, please use the form below to register a complaint.

What type of rubbish/littering are you reporting?

Upload an image file

 

Please upload images relating to the dumped rubbish, fly tipping or hazardous waste.

One file only.
256 MB limit.
Allowed types: jpg, jpeg, png.

Drop files here to upload them

or

Select file
Making a complaint about drug or substance abuse
Drug use or dealing is a crime and should be reported to the police immediately.
Have you reported this incident to the police?

Drug and substance abuse is a criminal offence.

If you suspect any drug-related activity, call the police on 101. If you don’t want to speak to the police directly, call Crimestoppers anonymously on 0800 555 111.

When you have reported the incident to the police and have a crime reference number, please select "Yes" and provide the crime reference number and details to us.

Making a complaint about intimidation or harassment

If someone is doing or saying something that makes you feel scared or unsafe, they might be intimidating you. 

Types of intimidation could include:

  • Hate incidents where the abuse involves your race, religion, gender, sexual orientation, age or disability
  • Intimidating behaviour
  • Violence or the threat of violence to another person
  • Abusive language
  • Malicious phone calls, texts and emails
  • Stalking
  • Begging

Intimidation and harassment should be reported to the police immediately if you believe you are at immediate risk of harm.

Have you reported this incident to the police?

Intimidation and harassment is a criminal offence.

If you are receiving continued unwanted and annoying actions from an individual or a group, including threats and demands, call the police on 101. If you don’t want to speak to the police directly, call Crimestoppers anonymously on 0800 555 111.

When you have reported the incident to the police and have a crime reference number, please select "Yes" and provide the crime reference number and ASB details to us.

Reporting vandalism or graffiti

Vandalism and graffiti are crimes and should be reported to the police immediately.

 

You can contact the police on 101 or 999 in an emergency. If you want to report vandalism, graffiti or tagging anonymously, you can do this through the Crimestoppers website or call 0800 555 1111.

You will need to provide the crime reference number to proceed with this form. 

What type of vandalism are you reporting?
Have you reported this incident to the police?

Vandalism and graffiti is a criminal offence.

If you see any vandalism, graffiti or damage to any building/property, please call the police on 101. If you don’t want to speak to the police directly, call Crimestoppers anonymously on 0800 555 111.

When you have reported the incident to the police and have a crime reference number, please select "Yes" and provide the reference number and details to Sanctuary.

Upload an image file

 

Please upload images relating to the vandalism or graffiti.

Drop files here to upload them

or

Select files

Maximum 5 files.
256 MB limit.
Allowed types: jpg, jpeg, png.

Reporting vehicle nuisance

Vehicle complaints can include:

  • Abandonment can be determined by the state of the vehicle. It may not have been moved or attended to for a long time. There may be visible damage to suggest a crash or signs the vehicle has been stolen. If you believe the car has been stolen, please call 101 to report. 
  • Repairs that cause continued disturbances by a neighbour carrying out work to their vehicle.

  • Obstructive parking is when a car is parked in a way which obstructs your ability to enter or leave your home or allocated parking space.

  • Parking disputes: Anyone can park on a public road if a parking space is available, even directly outside your house. However, if a car, van, or other vehicle repeatedly parks on your driveway or in an allocated parking space without permission, this is classed as anti-social behaviour.

If you know the vehicle owner, our first advice would be politely speaking to them. They may not even be aware that they are causing a problem. 

If speaking to your neighbour is unsuccessful or you do not feel it appropriate to approach your neighbour, please use the form below to register a complaint. 

What type of vehicle nuisance are you reporting?