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Sustainability Report 2024

An elderly woman is helped by a younger man to hang a green bird house on a wooden wall

Sanctuary is an organisation that seeks to make a positive difference in society, the environment and ultimately that means a positive impact for our customers.

Sanctuary has published its 2023/2024 Sustainability Report. It demonstrates our ambition to make a difference in society. This year’s report builds on our detailed Sustainability Reports from the past two years and benchmarks our performance to demonstrate progress to date.

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£1.4m

invested in communities

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£774,900

personal debt reduced

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2,700

homes retrofitted

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Carbon emissions

4%

reduction against 2022/2023 in our extended carbon emissions

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Carbon footprint

38%

reduction in operational carbon emissions

“In the past year we have once again achieved significant progress on decarbonisation and energy efficiency, improving our approach to data and strengthening our partnerships.

Our progress is vital to us reaching our long-term goals and we continue to drive positive change within our communities.” 

Donna Williams, Sanctuary’s Group Director of Sustainability and Climate Change

An elderly woman is helped by a younger man to hang a green bird house on a wooden wall

Sustainability Report 2024

Over the past year we have made significant progress across all three areas of our strategic approach to sustainability. Read our latest Sustainability Report to see how we are striving to be the best organisation we can for our communities, customers and colleagues. 

Read our latest report